Curso online Inglés B1 para Profesionales de la Informática: It Consulting Expert

Temario

Unidad didáctica 1. Technology and society

1. Grammar
   1. – Word order in questions
   2. – Present Simple and Present Continuous.
   3. – Defining relative clauses.
2. Vocabulary
3. Reading: How has technology changed your life?
4. Writing: Technology and its potential risks.
5. Listening: Buying a computer.
6. Speaking: Let’s come back to the past.

Unidad didáctica 2. Information technology

1. Grammar
   1. – Past Simple regular and irregular verbs
   2. – Past Continuous
   3. – Questions with and without auxiliaries
   4. – So, because, but, although
2. Vocabulary
3. Reading: The ZX Spectrum
4. Writing: Computers in the future
5. Listening: Touch screens
6. Speaking: The most important moment

Unidad didáctica 3. The internet

1. Grammar
   1. – Going to vs Present Continuous (future arrangements)
   2. – Will / won’t (predictions)
   3. – Will / won’t (promises, offers, decisions)
2. Vocabulary
3. Reading: A brief history of the Internet
4. Writing: The Internet will change
5. Listening: Internet addiction
6. Speaking: What does the Internet mean for society?

Unidad didáctica 4. Security and Safety

1. Grammar
   1. – Present Perfect (experience) + ever, never
   2. – Present Perfect vs Past Simple
   3. – Present Perfect Simple + yet, just, already
   4. – Comparatives (as…as / less…than)
   5. – Superlatives
   6. Vocabulary
2. Reading: Internet Safety
3. Writing: Are you really safe?
4. Listening: What parents need to know about Internet Safety
5. Speaking: Telling stories

Unidad didáctica 5. Customers care

1. Grammar
   1. – Uses of the Infinitive + TO and verb + -ING
   2. – Have to, don’t have to, must, mustn’t (Contraction: mustn’t = must not)
   3. – Expressing movement: Prepositions of movement.
2. Reading
   1. – Read about the importance of customer care in the following article.
3. Vocabulary
   1. – Useful expressions to make suggestions to improve negative service.
   2. – Customer focus.
   3. – Customer focus follow-up.
   4. – Useful phrases for a Rep and a customer.
4. Writing: List of suggestions to improve negative customer care service.
5. Listening: Face to face with customers.
6. Speaking: You are in a meeting with a possible new customer. Answer their questions.

Unidad didáctica 6. Telephoning and e-mails/letters

1. Grammar
   1. – First Conditional: If + present, will + infinitive & Second Conditional: If + past, would + infinitive
   2. – May/might + infinitive (Possibility)
   3. – Should/shouldn’t (Advice)
2. Reading
3. Vocabulary
   1. – Good customer-oriented telephone techniques.
   2. – How to better understand the customer on the phone.
   3. – Useful phrases to make phone calls.
   4. – Exercise 1: Complete the sentences with the correct form (present or past) of phrasal verbs from the box.
   5. – Exercise 2: Match the two parts to make sentences and questions.
   6. – Salutations and closes in letters and emails.
   7. – Phrases to use in formal and informal emails.
4. Writing: Write an email.
5. Listening: Phone calls.
6. Speaking: Spelling.

Unidad didáctica 7. Meetings and presentations

1. Grammar:
   1. – Present perfect + for and since
   2. – Present perfect or past simple?
   3. – Used to / Didn’t use to / Did… use to…?
2. Reading
   1. – Read the following steps for giving an effective presentation.
3. Vocabulary
   1. – Different type of meetings. Match the different types of meeting (1-6) with the definitions (a-f).
   2. – Useful phrases to arrange a meeting.
   3. – Useful phrases to start a meeting.
   4. – Discussing facts.
   5. – Taking part in discussions.
   6. – Dealing with offers.
   7. – Ending a meeting.
   8. – Effective openings for a presentation.
   9. – Structuring a presentation.
   10. – Effective conclusions for a presentation.
4. Writing: Prepare a short presentation on one of your company’s products or services.
5. Listening: Chairperson talking at a meeting.
6. Speaking: Practising asking for and giving opinions.

Unidad didáctica 8. Socialising (networking)

1. Grammar
   1. – Passive: be + past participle
   2. – So, Neither + auxiliaries
2. Reading: Networking trips
3. Vocabulary
   1. – Safe small-talk topics.
   2. – Welcoming visitors to your company.
   3. – Giving directions.
   4. – Moving from small talk to business.
   5. – Free-time activities.
   6. – Keeping the conversation going.
   7. – Showing visitors around a place where you live or work.
   8. – Recommendations to visit a place.
   9. – Eating out: Explaining a menu.
   10. – At a restaurant.
   11. – Talking about family.
   12. – At the end of a meal.
4. Writing: Plan a full day starting at 9 a.m. and finishing at night to make the best possible impression on two foreign potential clients.
5. Listening: Visiting a company.
6. Speaking: Socializing in a restaurant.